1. Introduction

Welcome to India Heritage Journey. By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. These terms apply to all users of our website and services, including visitors, customers, and vendors. Please read these terms carefully before using our services. If you do not agree with any part of these terms, you may not access or use the website.

2. Services Provided

India Heritage Journey provides travel and tour services, including:

• Heritage tours
• Cultural tours
• Pilgrimage tours
• Custom tour packages
• Hotel bookings
• Transportation services
• Tour guides and other related services

Our goal is to offer curated travel experiences that allow travelers to explore and enjoy India's rich heritage and cultural destinations.

3. Bookings and Payments

• All bookings for tours and services must be made through our website, official email, or authorized agents.
• To confirm your booking, a non-refundable deposit of [Insert %] is required at the time of booking.
• The balance of the payment must be made at least [Insert number of days] before the start date of the tour or service.
• All payments must be made via secure payment methods provided on our website or through other approved channels.

4. Cancellations and Refunds

• Customer Cancellations: If you wish to cancel your booking, you must notify us in writing. Cancellation fees apply as follows:
• Cancellations made [Insert number of days] before the tour: [Insert %] of the total booking cost.
• Cancellations made less than [Insert number of days] before the tour: [Insert %] of the total booking cost is non-refundable.
• Company Cancellations: In rare instances, we may have to cancel a tour due to unforeseen circumstances such as natural disasters, government restrictions, or low participation. In such cases, we will offer a full refund or reschedule the tour based on availability.

5. Modifications and Changes

• Customer Changes: Any changes to the tour itinerary or services requested by the customer after the booking has been confirmed are subject to availability and may incur additional charges.
• Company Changes: India Heritage Journey reserves the right to modify itineraries, hotels, or services as necessary, especially due to safety concerns, natural events, or logistical reasons. We will ensure that any changes do not significantly affect the quality of the service.

6. Travel Documentation and Requirements

• All travelers are responsible for ensuring that they have the necessary documentation for travel, including valid passports, visas, and identification.
• India Heritage Journey is not liable for any issues arising from incorrect or missing documentation.
• It is the responsibility of the traveler to check and comply with the latest health and safety guidelines, travel advisories, and entry requirements for destinations in India.

7. Travel Insurance

• India Heritage Journey strongly recommends that all customers obtain comprehensive travel insurance to cover personal injury, medical expenses, trip cancellations, loss of luggage, and other unforeseen incidents.
• We are not responsible for any loss, damage, or injury that may occur during your trip.

8. Liability and Responsibility

• India Heritage Journey acts only as an agent in arranging accommodations, transportation, and other services related to travel. While we ensure that we work with reputable service providers, we cannot be held responsible for delays, cancellations, accidents, or other issues caused by third-party service providers.
• We are not liable for any personal injury, loss, or damage to property during the trip, except where such loss or damage is directly caused by our negligence.
• All travelers are responsible for their own behavior and must follow all local laws, rules, and customs while on tour.

9. Force Majeure

India Heritage Journey is not liable for any failure to perform its obligations where such failure is due to causes beyond its reasonable control, including but not limited to natural disasters, wars, strikes, pandemics, governmental restrictions, or other similar events.

10. Use of the Website

• The content, images, and information on the website are the property of India Heritage Journey and are protected by copyright laws. You may not copy, distribute, or modify any part of this site without our prior written consent.
• You agree not to use our website for any unlawful or prohibited activities, including hacking, spamming, or distributing malware.

11. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your personal information.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of [Insert Jurisdiction], and any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of [Insert Jurisdiction].

13. Changes to Terms and Conditions

India Heritage Journey reserves the right to update or modify these Terms and Conditions at any time without prior notice. By continuing to use the website and services after any changes are made, you agree to be bound by the updated terms.

14. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

• Email : info@indiaheritagejourney.com
• Phone : +91 9351663830